State Farm® Insurance Agent Alejandro Bernal-Herrera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laneye Anzak
July 6, 2026
"Madeline, has been a huge help with transitioning from one agency to another. She helped through every step. I highly recommend her."
Ham Man
July 1, 2026
"I had great experience with this particular office to start the young lady who greeted me Sasha is exceptionaly friendly courteous and knowledgeable. I was then introduced to Alejandro who is also very amicable and knowledgeable. Alejandro gave me a quote and answered all my questions to the dot. I would definitely recommend such to any one looking for life insurance or possibly any other types of insurance."
Seth Garrone
July 1, 2026
"Alejandro and crew were fantastic! Some of the best customer service and transparency I have experienced anywhere period. Never thought acquiring insurance could be so easy, felt like when your Mom does your taxes with you for the first time. Specialized my quote for exactly what I needed and answered all questions and concerns. Thanks peeps, Keep up the great work!"
Devon Dischiavo
July 1, 2026
"Sasha was a big help! Great customer service !"
Ann Harlan
June 26, 2026
"Alejandro has been extremely difficult to communicate with. I have called and left messages numerous times recently and he usually does not return my call. He missed two phone appointments with me and has not followed up with information he promised to get. Wouldn't want to have to deal with him if I had an accident or homeowners claim."
"Ann, I am extremely sorry to hear how unhappy you are with your interaction with us here at Bernal-Herrera State Farm Team. We understand the frustration you must be feeling, and we truly apologize for falling short of your expectations. I appreciate the feedback as it allows us to apply what we learned and take the necessary steps to ensure it does not happen again, so thank you for taking the time provide the feedback."
Lisa Maria Contreras
June 26, 2026
"I'm so happy with my decision to switch to State Farm for auto insurance! Special thanks to Madelynn who assisted me with setting up coverage that fit my needs at a lower cost! You should give her a call !"
"Thank you for the amazing review, Lisa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Dulce A
June 25, 2026
"Definitely recommend this office for all of your insurance needs. Mayra was very helpful ! I was very satisfied with the customer service . ☺️"
"Dulce, thank you for your wonderful review of Mayra's service I appreciate you taking the time to let us know how we are doing. Thank you! "
Melinda shosie
June 23, 2026
"I visited the office and was assisted by Mayra. She was incredibly knowledgeable, professional, and friendly."
"Melinda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alejandro Bernal-Herrera’s Team is just a call or email away!"
Ronel Huysamen
June 15, 2026
"Alejandro took the time to explain in detail and make sure we got the best coverage for our personal needs!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Kamri Reid
June 5, 2026
"Madelynn has been an excellent agent and saved me so much money on my monthly car insurance. She made the switch so easy, I was able to do everything right from home! So happy to be with the Bernal-Herrera team. Thanks Maddy!"
"Hi Kamri, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
Randy Johnson
June 2, 2026
"Madelyn was just the agent I needed. I moved from Seattle down here to Green Valley AZ and she handled all my insurance needs. I was apprehensive about getting it all changed over down here and she took care of it amazingly. Thanks again for all your help."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alejandro Bernal-Herrera’s Team here in Green Valley . "
Susan Lubeck
April 7, 2026
"Veronica was very knowledgeable and the nicest young lady. She answered all my questions helped me with the State Farm app
and even helped me pair my new phone
Superb service 5 star"
Adrianah Crossland
April 7, 2026
"Just sat down with Maddy & she was able to save me money on my auto policy switching to Statefarm from Root. I thought I wasn't insurarable due to me having a Hyundai + my not so great driving record, but she was able to advocate for me behind the screen and tell me what the best options are. I don't know much when it comes to how auto insurance works but after speaking with her, Im walking away knowing a lot more. Thanks Maddy! I've never had a specific agent to go to, but now I do."
Ralph Karch
March 23, 2026
"Veronica, is very knowledgeable, answered all our questions regarding our Home and Vehicle Insurance Policy. Printed out the required forms and we left happy with Veronica as our new Agent."
"Dear rkarch1, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you soon!"
Josh Kalos
March 22, 2026
"Madelynn had phenomenal customer service! She made the switch to State Farm super easy without having to navigate endless menus, while offering better coverage with a lower car insurance premium."
"Hey Josh, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
Lillian Rouly
March 7, 2026
"Veronica has always been really helpful and friendly. This time she even saved us money as well. Kudos to State Farm and to Veronica!!"
"Lillian. thank you for your kind review of State Farm Agent Alejandro Bernal-Herrera’s Team. We appreciate it!"
Eileen Foresman
March 5, 2026
"friendly and knowledgeable assistance from staff, answering all my questions and payment options"
"Hey Eileen, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
Joan Hasouris
March 5, 2026
"Sacha did a great job fixing my problem lm"
"Joan, thank you for the feedback! We love to hear from our customers!"
Daniel Schubach
March 2, 2026
"Sasha did an awesome job and took care of everything I needed done."
Patricia Turley
February 26, 2026
"Veronica was delightful to work with. Alejandro was also available to answer questions. The final policies that I purchased met all my needs and were signicantly less expensive than my previous policies with a different insurance company. I am very happy to have switched to State Farm."
Edie Webber
February 25, 2026
"Once again, Sasha was so very helpful and understood what I needed. She is such an asset to your office! Thank you! My car insurance is now easier to deal with and less expensive too!"
Holly Skelton
February 23, 2026
"Excellent service! Easy to work with and very efficient. Highly recommend!"
Rick Layne
February 19, 2026
"Great customer service. We had changed insurance companies away from SF for family reasons a few years ago but I needed an old report. Even though we were 'non-active' clients, Madelynn took the time to research records thru corporate and provide us the requested info. Many thanks!"
Kai
February 19, 2026
"Maddy was super helpful and made the switching process of switching over from Geico painless!"
Teri Barber
February 17, 2026
"The best experience ever with an insurance company. Immediately made us feel connected. Professional, friendly, and efficient service."