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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TC 1

December 1, 2025

5  out of  5
rating by TC 1
"I spoke with Veronica today. She was very helpful, kind, and professional. She answered all my questions. She was awesome!"
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Daniel Hernandez

December 1, 2025

5  out of  5
rating by Daniel Hernandez
"Working with Alejandro Bernal-Herrera and his State Farm Agency has been one of the best customer service experiences I’ve had in a long time. From start to finish, they made the entire process incredibly smooth. Alejandro was attentive, patient, and genuinely committed to helping me secure a great rate. He and his team were quick to respond, thorough in answering all of my questions, and consistently professional while still being warm and personable. I truly appreciate the care they put into supporting me, and I highly recommend them to anyone looking for an agent they can trust."
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Alejandro and the entire team provided you with such a positive and smooth experience. Your trust and recommendation mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help!"
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Christine Klinger

November 28, 2025

5  out of  5
rating by Christine Klinger
"Alejandro and his staff were so very welcoming to me when I moved to Green Valley and needed to transfer my car insurance! They were so warm and friendly, and I really appreciated how quickly they transferred everything for me from Illinois to Arizona! The customer service was TOP NOTCH and I so enjoyed talking to them! Thank you Alejandro for such a warm welcome into my new community! You are also a great father showing your daughters the ropes of your business!!!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Alejandro and the team made your transition to Green Valley smooth and welcoming. It means a lot to us that you felt the warmth and care we strive to provide. Alejandro truly values both his family and clients, and we're glad that came through in your experience. Welcome again to the community, and please don’t hesitate to reach out if you need anything!"
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Mari Vazquez

November 25, 2025

5  out of  5
rating by Mari Vazquez
"I have had the same insurance policy with another company for 13 years and so far, I am glad I switched to State Farm. The service I received from Veronica Kirkendall was exceptional. Thank you."
We responded:
"Thank you for your feedback, Mari. I appreciate you taking the time to review us and look forward providing outstanding service moving forward. Have a happy Thanksgiving! "
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Carmen Rivas

November 21, 2025

5  out of  5
rating by Carmen Rivas
"The service i received from Madelyn and Alejandro was Great they were able to help me save money and completely set up auto enroll and the mobile app thank you both very much definitely recommending you to my family"
We responded:
"Thank you so much, Carmen! We’re truly grateful for your kind words and thrilled that Madelyn and Alejandro were able to assist you in saving money, setting up autopay enrollment, and setting you up on the State Farm mobile app seamlessly. Your trust and confidence mean a great deal to us, and we sincerely appreciate you recommending our services to your family and friends. It’s a privilege to support you, and we look forward to continuing to serve you in the future!"
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Clara O'Neal

November 21, 2025

4  out of  5
rating by Clara O'Neal
"Sasha is a pleasure to work with. She was able to research all of our questions about our premiums. Thank you Sasha! 😊"
We responded:
"Thank you, Clara! We're glad Sasha could assist you and appreciate your kind words. 😊"
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Debra Logan

November 20, 2025

5  out of  5
rating by Debra Logan
"Stopped in to my State Farm agent looking for help on a windshield claim denial. I received excellent help from Sasha at the agents office!! She will continue to follow up which I greatly appreciate!!"
We responded:
"Thank you, Debra! Great to hear Sasha provided excellent support and will continue to assist you. We appreciate your feedback!"
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prmandabm

November 19, 2025

5  out of  5
rating by prmandabm
"I needed to update Auto Pay on my 3 policies. The website seemed a little confusing, so I called the office for assistance. I had expected I may have needed to go into the office and sign the documents in person. That was not the case. They helped and made the necessary changes. I then received an email confirming the chances. Great service with a smile."
We responded:
"Thank you so much for taking the time to share your experience! We’re really glad we could help make updating your Auto Pay easy and hassle-free, especially when the website felt a bit confusing. It means a lot to us that you felt supported and received everything you needed without having to come into the office. We’re here whenever you need us, and we truly appreciate your kind words and trust. Take care!"
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Mary Drey

November 18, 2025

5  out of  5
rating by Mary Drey
"Madelynn was excellent with this computer challenged woman. Both she & Alejandro took care of my list of tasks. I'm grateful for you all!"
We responded:
"Thank you so much for your kind words, Mary! We're delighted to hear that Madelynn and Alejandro were able to assist you so well and take care of all your tasks. We're grateful for the opportunity to help and appreciate your trust. If you ever need anything else, we're here for you!"
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Joyce Laudenslager

November 12, 2025

5  out of  5
rating by Joyce Laudenslager
"Veronica was VERY helpful!"
We responded:
"Thank you Joyce. The feedback is most appreciated!"
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Doris Austin

November 11, 2025

5  out of  5
rating by Doris Austin
"Called to pay my auto ins. Sasha was very kind & we got it done."
We responded:
"Doris, thank you for your feedback. It is much appreciated! I am very happy that Sasha assisted you in processing your payment. We look forward to seeing you again. "
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Ken Nelson

November 7, 2025

5  out of  5
rating by Ken Nelson
"Sasha was very patient and instructive--she got the job done."
We responded:
"Thank you! We're glad to hear that Sasha was patient and instructive while getting the job done. We appreciate your feedback and look forward to assisting you again in the future!"
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Katelyn Gilbert

November 4, 2025

5  out of  5
rating by Katelyn Gilbert
"Alejandro and Madelynn made it very easy to bundle home and auto insurance, I was even able to lower my rates from my previous insurance company!"
We responded:
"Thank you, Katelyn! We're so happy to hear that Alejandro and Madelynn made bundling your home and auto insurance easy and helped you save on your rates. We appreciate your feedback and look forward to continuing to serve you!"
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Maria Ballesteros

October 22, 2025

5  out of  5
rating by Maria Ballesteros
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We responded:
"Maria, Thank you for the review. I appreciate your feedback, your time and your business! "
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Kevin May

October 17, 2025

5  out of  5
rating by Kevin May
"I needed a certificate of insurance for my business, and Veronica was great and helped me out big time! Once I got the information to her that she needed to create the certificate, she was able to get it generated in a very timely fashion, and my client was very happy! A big thanks to Veronica for the big help!!!! :)"
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Edie Webber

October 14, 2025

5  out of  5
rating by Edie Webber
"Sasha was so very helpful and understood what I needed. She is such an asset to your office! Thank you! My car insurance is now easier to deal with"
We responded:
"Thank you so much, Edie! We're thrilled to hear Sasha made your experience smooth and easy. We'll be sure to share your kind words with her!"
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Catherine Kohl

October 13, 2025

5  out of  5
rating by Catherine Kohl
"Sasha was a joy to talk to. She knew the answers and helped me with a smile. Very pleasant experience. 😃"
We responded:
"Catherine, Thank you so much for your kind words, Catherine! We're thrilled to hear that Sasha made your experience enjoyable and helpful. We'll be sure to share your compliments with her. Looking forward to assisting you again! 😊 "
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Sam Rodriguez

October 11, 2025

5  out of  5
rating by Sam Rodriguez
"Sasha was very kind, helpful and knowledgeable!"
We responded:
"Sam, Thank you for providing feedback on our team. I am excited to hear Sasha is providing great service. Thank you for your time and hope to see you in office soon!"
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Jim Butler

October 7, 2025

5  out of  5
rating by Jim Butler
"Sasha was great with me she took care of the bill and was friendly and courteous"
We responded:
"Hi Jim, Thank you so much for your kind words! We're thrilled to hear that Sasha provided you with friendly and courteous service and took great care of your bill. We appreciate your feedback and look forward to serving you again soon!"
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Alfredo Villa

September 10, 2025

5  out of  5
rating by Alfredo Villa
"I had a great experience getting my renters insurance through State Farm with Veronica. She made the whole process simple and stress-free, explaining everything clearly and making sure I understood my coverage. Veronica is professional, knowledgeable, and truly cares about helping her clients. I’d definitely recommend her to anyone looking for insurance."
We responded:
"Hello Alfredo, Thank you for sharing your wonderful experience! We're delighted to hear that Veronica made getting your renters insurance simple, clear, and stress-free. She truly values helping her clients, and your kind words mean a lot to us. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Eduardo Arvizu

August 29, 2025

5  out of  5
rating by Eduardo Arvizu
"I thought I had a good insurance policy until Veronica Showed me How much more she could do for coverage for less. Not only did she save me money she efficiently and effectively demonstrated how much better switching to State Farm was. She asked very detail oriented questions which displayed her exceptional knowledge and skill at her job. I can’t wait to tell My Coworkers, friends, and family about how exceptional she is"
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flop

August 22, 2025

5  out of  5
rating by flop
"Veronica and Madelyn were so nice and helpful! They were very understanding and paitent with my lack of knowledge of insurance. Sadly I wasn't able to get a policy, but I will definitely try again in the future when I have better credit! Veronica was very knowledgeable. They're definitely good at their jobs :)"
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Jorge Clavel

August 13, 2025

5  out of  5
rating by Jorge Clavel
"Alejandro provided friendly knowledgeable service and support with multiple options based on my needs. I highly recommend Alejandro if you’re in the market for/or have some questions about car, home, and/or life insurance coverage. Y se habla español."
We responded:
"Thank you, Jorge, for your recommendation. We're glad we were able to provide knowledgeable and friendly service tailored to your needs. Please don’t hesitate to reach out if you have any further questions about car, home, or life insurance."
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Elvia Cruz

August 12, 2025

5  out of  5
rating by Elvia Cruz
"Alejandro explained everything very well to me to the point that I understood everything very well, Not like other Insurance agents, Thank you very much Alejandro Bernal- Herrera"
We responded:
"Thank you, Elvia, for your kind feedback. We appreciate your trust and support!"
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Micki Taylor

August 9, 2025

5  out of  5
rating by Micki Taylor
"Alejandro was very nice and polite and helped me where no other insurance could even compare with my newly 16 year old driver and getting insurance for her. He was Fantastic, I would highly recommend him."
We responded:
"Micki, We're excited that we were able to provide exceptional service and help you find the perfect insurance for your newly 16-year-old driver. Having had two teenage drivers at once of my own I understand the importance of making sure they are well insured! Your recommendation means a lot to us. If you ever need anything else, we're here to help!"