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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Layne

February 19, 2026

5  out of  5
rating by Rick Layne
"Great customer service. We had changed insurance companies away from SF for family reasons a few years ago but I needed an old report. Even though we were 'non-active' clients, Madelynn took the time to research records thru corporate and provide us the requested info. Many thanks!"
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Kai

February 19, 2026

5  out of  5
rating by Kai
"Maddy was super helpful and made the switching process of switching over from Geico painless!"
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William Blecker

February 18, 2026

5  out of  5
rating by William Blecker
"I just renewed my policy with the help of Madelynn a very helpful and customer friendly account representative, thanks Madelynn"
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Teri Barber

February 17, 2026

5  out of  5
rating by Teri Barber
"The best experience ever with an insurance company. Immediately made us feel connected. Professional, friendly, and efficient service."
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Paul Farnon

February 16, 2026

5  out of  5
rating by Paul Farnon
"Good communication and service"
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E West

February 16, 2026

5  out of  5
rating by E West
"We were able to fix everything!"
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Jerry

February 16, 2026

5  out of  5
rating by Jerry
"Alejandro provides Great service! Very cooperative! I am well pleased."
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Chris Vance

February 11, 2026

5  out of  5
rating by Chris Vance
"Sasha was extremely helpful with an address change and the removal of my husband's name from both our auto and homeowner policies 😁
Chris Vance"
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THERESE MARTIN

February 3, 2026

5  out of  5
rating by THERESE MARTIN
"Friendly and efficient service. Willing to go the extra mile, helping set up beacon widget for the Safe and Save tracking."
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brenityy

January 30, 2026

5  out of  5
rating by brenityy
"Madelynn was amazing at informing me about all the options I had for my coverage without any pressure, and she is saving me nearly $400 in car insurance. She’s is great representative and truly I couldn’t recommend her enough :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandro Bernal-Herrera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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ellie leitner

January 29, 2026

5  out of  5
rating by ellie leitner
"I just got a quote from Madelynn for my insurance. She was the nicest person I’ve ever talked to! She made it super easy and explained everything to me. She helped find the cheapest and best options. I highly recommend to anyone debating."
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Darlalaw1138@gmail.com Mondou

January 26, 2026

5  out of  5
rating by Darlalaw1138@gmail.com Mondou
"Veronica is very professional and courteous and most of all helpful!"
We responded:
"Hello Darlalaw1138@gmail.com, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Hope you visit us again soon!"
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jelena

January 24, 2026

5  out of  5
rating by jelena
"Everyone is so friendly and very customer service oriented. I was helped my Madelynn and she was very kind and helpful showing me how to work the State Farm app and Drive Safe. 😊"
We responded:
"Dear Jelena, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Gail Hardin

January 22, 2026

5  out of  5
rating by Gail Hardin
"Sasha was able to print and laminate my auto insurance card, which I greatly appreciated. 🤗"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kelsey Rose

January 21, 2026

5  out of  5
rating by Kelsey Rose
"I talked to Madelynn Bernal-Herrera and she helped me set up my multi-car auto insurance. She matched what I had before with Progressive and saved me almost a thousand dollars! Highly recommend this branch!"
We responded:
"Thank you so much, Kelsey! I’m glad Madelynn could help you save big while matching your coverage. We appreciate your recommendation and look forward to assisting you anytime!"
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Bronwin Chavez

January 20, 2026

5  out of  5
rating by Bronwin Chavez
"Madelynn was wonderful with her assistance in providing exceptional car insurance to me. She is a marvelous addition to the State Farm team!"
We responded:
"Thank you, Bronwin! We’re thrilled to hear Madelynn provided you with exceptional service. She truly is a fantastic part of our team, and we’re glad she could help with your car insurance needs!"
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Jeremy Rose

January 20, 2026

5  out of  5
rating by Jeremy Rose
"Madelynn was so incredibly helpful and saved me a ton of money on my auto insurance policy! She was also very efficient and got a me a great policy with more coverage for less than half of what I was paying before all in like ten minutes. I’m blown away by her customer service. Thank you, Madelynn!"
We responded:
"Dear Jeremy, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Josie Rose

January 17, 2026

5  out of  5
rating by Josie Rose
"Madelynn was very professional and knowledgeable about State Farm policies, so glad we decided to go with State Farm !"
We responded:
"Dear Josie, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you next time!"
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Yoselin Navarro

January 15, 2026

5  out of  5
rating by Yoselin Navarro
"I spoke to Madelynn for a vehicle quote, and she was extremely helpful and very friendly! She was patient with all my questions and perfectly explained what everything meant. Such a lovely team."
We responded:
"Dear Yoselin, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Stacy Brown

December 31, 2025

5  out of  5
rating by Stacy Brown
"I spoke to Mr. Alejandro Bernal-Herrera who works for the State Farm Office located at 210 W. Continental in Green Valley, Az. I was looking to purchase a renter's insurance policy for the place I am currently residing in. He was very friendly, helpful, and very professional. After speaking to him on the phone for a short period of time, Mr. Bernal-Herrera helped me find exactly what I was looking for and at a monthly price that I was happy with!!! I was extremely pleased with State Farm's policy and terms of the agreement. If you are in the market for purchasing any type of insurance, I recommend that you speak to Mr. Bernal-Herrera before making any decisions."
We responded:
"Hey Stacy, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Marlene Heiling

December 23, 2025

5  out of  5
rating by Marlene Heiling
"Veronica helped us with multiple items in a very efficient manner. She was very friendly & cheerful. We appreciate all she did for us."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Veronica was able to assist you efficiently and with a friendly, cheerful attitude. We truly appreciate you taking the time to share your experience. Wishing you a wonderful holiday season filled with joy and warmth!"
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Ann Estabrooks

December 15, 2025

5  out of  5
rating by Ann Estabrooks
"So easy to do business with as I was able to get insurance for my new car the same day by moving my existing policy to cover my purchase. Well done!"
We responded:
"Thank you for your wonderful feedback! I’m so glad to hear that getting insurance for your new car was quick and hassle-free. We’re always here to make things as easy as possible for you. Wishing you all the best with your new car and a joyful holiday season!
"
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M

December 11, 2025

5  out of  5
rating by M
"I had a wonderful experience at Bernal-Herrera State Farm. Nice office with very nice people 😊 I would definitely recommend this office if you need help with insurance"
We responded:
"M, Thank you for your feedback! I appreciate you taking the time to let us know how we are doing."
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Susan Davis

December 9, 2025

5  out of  5
rating by Susan Davis
"I wanted to comment and praise the gals at the State Farm office in Green Valley. Sasha and Veronica went the extra mile to help me, answer my questions and make sure that every possible problem is addressed ahead of time. What a great team at State Farm!"
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Zeenath Hussain

December 3, 2025

5  out of  5
rating by Zeenath Hussain
"Veronica was an absolute delight to work with. Super efficient my work was done in record time and I was in and out of the office in 10 minutes. A very great experience. Thank you for your super friendly service !"
We responded:
"Thank you so much for your wonderful feedback! Happy to hear that Veronica provided such efficient and friendly service, making your visit quick and enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!"